What to do if you forget your password (and
user_reset is specified in the
general.properties file).
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Below the user name and password, you can see the text:
Forgot your password? Click this link and the
Reset password window pops up.
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Enter your user name and the e-mail address associated with SDL WorldServer.
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Note: If you cannot remember your e-mail address, contact your system administrator.
Once you have your user name and e-mail address specified, click
Next>>. If there is an error you will get a warning
Invalid username or e-mail. Information does not match.
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You will receive notification that your password has been reset. An e-mail at your registered e-mail address arrives with your new password. Forgotten WorldServer passwords are sent to you via e-mail. If you do not have an e-mail configured by the application administrator, the notification of forgotten password is not displayed and you must contact the administrator to configure an e-mail address for you in the application.