Configure messages for each notification type

After you have selected a notification type and display language, you can modify the content of the message itself by editing the text in each area (Subject, Header, Issue Summary, or Footer) and by selecting and placing (or replacing) parameters.

To place a parameter in the message, select the parameter, then place your cursor at the location in the message you want it to appear and click the arrow. To remove a parameter, simply delete its text (including the brackets) from the message.

Following are explanations of the available parameters that are not self-evident:

Header and Footer Parameters for all notification types:
Parameter Description
[(contact user email)] Displays email address of the contact user if it is configured, otherwise does not display.
Note: The footer only provides such information if the corresponding parameters are present in the configuration. They are present by default, but can be removed.
Issues Assigned type:
Parameter Description
[issue page url] The WorldServer URL to the issues page.
[issue count] Number of issues in notifications.
[issue notes] The latest issue history entry’s notes field.
Task Assigned type:
Parameter Description
[project task count] The number of tasks assigned to the recipient in the give project.
[project tasks are] The number of tasks assigned to the recipient in the given project along with “is” or “are” depending on whether or not the count in singular or plural.
[project task steps] The list of steps for all assigned tasks in the project.
[project url] The WorldServer URL to the project page.
[project due date] The due date of the tasks assigned.
Task Due type:
Parameter Description
[project user type] Recipient’s project user type. English values are: “task claimant," “task assignee,” “task creator,” and “project creator.”
[project full name] The task’s project name including locale and ID. For example, Weekly Updates – French (123).
[task due date] The due date of the tasks assigned.
Task Overdue type:
Parameter Description
[project user type] Recipient’s project user type. English values are: “task claimant," “task assignee,” “task creator,” and “project creator.”
[project full name] The task’s project name including locale and ID. For example, Weekly Updates – French (123).
[task due date] The due date of the tasks assigned.
Task Restart type:
Parameter Description
[project user type] Recipient’s project user type. English values are: “task claimant," “task assignee,” “task creator,” and “project creator.”
[project full name] The task’s project name including locale and ID. For example, Weekly Updates – French (123).
[task due date] The due date of the tasks assigned.
Task Still Running type:
Parameter Description
[project full name] The task’s project name including locale and ID. For example, Weekly Updates – French (123).
[task workflow engine location] The identity (hostname, WorldServer instance name, workflow engine number) of the workflow processor that is performing the task's current automatic step.
[task due date] The due date of the tasks assigned.